FollowUpMD is a next generation Patient Relationship Management system. At its core is the SmartPHR™ transaction health platform. The SmartPHR™ platform ensures a seamless continuity between multiple silos of care and across disparate healthcare networks globally. The SmartPHR™ Health Platform enables safe, timely, patient centered, efficient care by focusing on wellness management through a multidisciplinary team with ongoing assessments and follow-ups.
In healthcare, approximately 80% of business comes from patients who have previously utilized the healthcare system
In an increasingly global scenario, where there are often multiple health providers, greater use of alternative therapies and even self-medication - the need for continuity of care records (CCR) with global accessibility is paramount. This ensures easy health information access and management for all concerned.
In healthcare, approximately 80 percent of business comes from patients who have previously utilized the healthcare system. One of the key complaints in healthcare is the lack of a personal relationship between the patient and the care provider organization. As health care becomes more of a “business” and operates within those parameters, it’s essential that every agency be a full participant at the planning table. Patient Relationship Management (PRM) systems enhance an organization’s financial success while addressing the needs of the patient. PRM is to healthcare what CRM (Customer Relationship Management) is to non-healthcare industries.
For healthcare providers, FollowUpMD is a more strategic way to assessing their patients and their marketplace, and then adjusting their services and programs to meet these needs. It also shifts healthcare organizations away from geographic market assessments and perspectives to become more customer-focused and driven.
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Yet market research over the past few years has shown that hospitalised patients want a variety of amenities not associated with their need for reasonable good quality medical care
